Payments

All prices are in Australian dollars and immediate payment is required. For your convenience, payments are processed securely via Stripe, using your choice of credit or debit card (MasterCard, Visa and American Express) or by Paypal.

 

 

Postage

Rates

The shopping cart will calculate the cost of postage for you.  I have two rates:

Up to 500g in total - $10.00

More than 500g in total - $12.50

To give you an idea, 3 bars of soap will keep you under the 500g limit (bearing in mind that the limit includes the weight of packaging). 

I use Australia Post and all purchases will be processed within 2 working days on receipt of payment.

Delivery time

Parcels will be posted from Adelaide, South Australia. Australia Post estimates for delivery times are: up to 2 working days within Adelaide, 4 working days to country South Australia, 2-3 working days to Melbourne, 3-4 working days to Sydney and Canberra, 5-6 working days to other capital cities and longer to other interstate country locations.

Perfume (eau de parfum and eau de cologne), due to the alcohol content, will be sent by Australia Post by land only.  Please allow for extra time to receive your parcel accordingly.

International orders

Please contact me for a quote.   Unfortunately, I cannot fill international orders for perfume at this stage.

 

Returns

Non-delivery of goods - please contact me to arrange for replacement items to be sent.

Damaged or faulty goods - I am confident in the quality of my products and I hope you love them as much as I do. In the unfortunate event that your product arrives damaged, please do not discard your parcel or its contents - just contact me and include a photograph of the damage and I will respond to you. I comply with my obligations under the Australian Consumer Law.

 

Privacy

Shanghai Lil & The Scarlet Fez is a secure shopping site. Payments for orders placed are made via Stripe or Paypal, neither of which disclose your personal financial details. The email address and any other details you provide for order processing will only be used to send you information and updates pertaining to your order and will not be sold, exchanged, transferred, or given to a third party for any reason without your consent, other than for the express purpose of processing your order. Please contact me with any questions.  

 

Copyright

All content in my shop is protected by copyright, ©Mark McCarthy, trading as Shanghai Lil & The Scarlet Fez, 2014-2017.  If you wish to feature my shop or products, please contact me.  I am friendly plus I can provide you with further information if you need it!